Frequently Asked Questions
Everything you need to know about shopping at YORDY
How can I track my order status?
Once your order is shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, YORDY ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Most products at YORDY come with a standard 12-month manufacturer's warranty covering defects in materials and workmanship under normal use.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we allow changes or cancellations within 2 hours of placement. Please contact our customer service immediately for assistance.